Dear Resident Family and Representatives,

We have been completing regular Covid-19 testing with colleagues and residents. The testing is completed to make sure we reduce the risk of transmission amongst staff and residents. Over the weekend we had two colleagues test positive for Covid-19. We are completing a further round of tests with residents today (Monday 10 January).

What does this mean?

We have informed Environmental Health Wales about the positive cases and are waiting for their instruction. We expect the home to be categorised as “COVID Incident”. This means we will have an increased use of personal protection equipment (PPE), and complete more regular testing in the home.

How does this affect you?

Due to the increased risk of infection and transmission of the virus, we will be following the guidance and reducing visits to one named essential visitor for 20 minutes per visit. If you believe more visits are essential for the resident’s well-being, please talk to us.

How long will this last?

Homes categorised as ‘COVID Incident’ remain in incident for 20 days after the last positive case. Our last positive case was on 08/01/22. If there are no further positive cases the home will be out of incident, and open to normal visits, on 29/01/22. If there are any further positive cases we will remain in incident until 20 days have passed. We will inform you of any further positive tests as we receive results.

If you require any further information, or want to book a visit as an essential visitor, please don’t hesitate to contact us. The booking system remains open for booking visits for essential visitors.

Thank you for your support and understanding.

Warm regards,

Neil Reid